Technical Specifications & Ad Policies

Everything you wanted to know about our tech specs, allowed categories and other policies.

AdAmp Technical Specifications

The PDF with Bit Rate, Frame Rate, File Format, etc  can be found here.

Advertising Policies

Please review section 3 of our end user licensing agreement for details on our advertising policies.

California Consumer Privacy Act

The California Consumer Privacy Act of 2018 (the “CCPA”) is a law in California that gives consumers who are California residents certain rights regarding their personal information beginning January 1, 2020.

Under the CCPA, subject to a verifiable consumer request you can request to see the information that a company has about you, you can request to delete that information, and you can request to opt out of the “sale” of that information to third parties.

Q: How can I see the personal information AdAmp collects about me?

A: You have a right to request that AdAmp di

sclose the categories and specific pieces of personal information we have collected about you, in addition to other information about our collection, use, “sale” and disclosure of your personal information.
To make this request, please email us at notices@adamp.tv

To complete your request, you will need to verify via email that you are the account holder (or an authorized representative). Once you verify your identity, AdAmp will prepare a report that you will be able to access and download from a dedicated privacy portal.

Q: How can I delete the personal information AdAmp has about me?

A: You have the right to request that AdAmp deletes the personal information that we collect or maintain about you and your account, subject to certain legal exceptions.
To make this request, please email us at notices@adamp.tv. Please note that, if you are a current AdAmp user, you must cancel your orders before requesting that AdAmp delete the personal information associated with your account.

To complete your request, you will need to verify via email that you are the account holder (or an authorized representative). Once your deletion is processed, you will lose all account settings and preferences and will be unable to log in to your account. This action can’t be undone.

Q: How can I opt out of the “sale” of personal information by AdAmp?

A: AdAmp may disclose certain information about you if you are a registered user of AdAmp for purposes that may be considered a “sale” under the CCPA. Under the CCPA, you have the right to opt out of the “sale” of your personal information. To learn more, please visit our notice of right to Opt Out of Sales page.

To make an opt-out request, please email us at notices@adamp.tv. To complete your request, you will need to verify via email that you are the account holder (or an authorized representative).

Q: What if I am not a registered user of AdAmp and I don't have account credentials?

A: If you are not a registered user of AdAmp and you don’t have AdAmp account credentials, please note we have limited information about you. You will be required to verify your request to delete that information, including by providing your name and the email that you believe we have collected about you.
I have more questions…

For more information about the CCPA, please visit our Your California Privacy Rights page, which describes your privacy-related options in more detail and offers ways to get additional information.

General FAQ

If we didn’t write the answer you need, feel free to
contact us!

Q: What options are available to reach my audience?

A: We are working on expanding the list of audiences in line with SMB vertical/categories in the near future. Currently, you can target by gender, age, location, and household income

Q: Can I choose the shows where I want my Ad to run?

A: No, audience targeting is specifically designed to provide optimal reach and value for the selected audiences. In order to provide highly efficient campaigns, we don’t allow selection of specific shows as that would significantly increase the cost of inventory.

Q: Can I reach my audience by state, DMA, city, or ZIP code?

A: We recommend using a location-based radius feature to target audience around your business. If you have multiple locations, we recommend running multiple campaigns for each location. You can reach your audience by zip code/DMA/radius.

Q: Will I have access to my campaign reports?

A: AdAmp provides reports on the status and progress of each of your campaigns. As well as final insights, after the campaign is over. While your digital campaigns will be updated near-real time, cable reporting is only available post campaign completion. We will update your cable campaign estimates as soon as they’re provided to us by our inventory partners.

Q: Can I choose partners from the library?

A: Yes, you can. You can also select the distribution of inventory across providers. If you don’t want a specific provide to be included in your campaign, simply select their allocation to zero.

Q: What file formats does AdAmp support?

A: You can submit video Ads in MP4 or MOV format.

Q: What are the order minimums for AdAmp campaigns?

A: We do not require minimums but we recommend a daily minimum budget of $20 for at least a 2-week period in order to get optimal results.

Q: Can agencies take advantage of your campaign planning platform?

A: Absolutely. We have dedicated tools and programs for agencies. Please email us at agencies@adamp.tv to learn more.

Q: Can I make changes to my campaign after it’s submitted?

A: Your campaign is set once the order confirmed. If you are signing up for a recurring monthly campaign, you will always be able to cancel one week  before the next month starts.

Q: What does it cost to advertise on AdAmp?

A: It’s free to sign up and you can go live with your campaign for as little as $10 per day. We recommend setting your budget for at least $30 per day and running a campaign for 2-3 months to maximize the return on the investment results. No hidden fees and no subscription, setup, or installation fees.

Q: Do you have any limitations on the types of ads you allow on your platforms?

A: We do, please refer to our Terms and Conditions for details on the limitations.

Q: How long does it take to launch my campaign?

A: We can typically launch your campaign in less than 24 hours if you have already approved creatives in our system. If you just uploaded a creative in the previous step, it may take up to three days for compliance review (typically much less). If you are requesting a creative from us, we will launch your campaign as soon as the creative is ready!

Q: What are the AdAmp Technical Requirements for Ads? (needs to be in HD, have sound, etc.)

A: Please refer to our technical guidelines which can be found in our [name of the section with URL] section.

Q: Can I use this platform on my own?

A: If you have your own creative and basic knowledge of managing ads – yes. The rest of ’’how to’’ you’ll recieve in a form of a video tutorial.

Q: Can my ad show only on a specific device?

A: You can pick just one or multiple devices.

Q: What ’’DIY’’ creative setup contains?

A: You choose different templates, along with that, you can upload your own images, change background music, upload voiceover, logos, change colors.

What kind of campaign is right for me?

We recommend a monthly reoccurring campaign to truly capture the advantages of video advertising. This way, you set up your campaign once and we target your desired audience month over month, to drive repeated traffic to your store. You can also choose a fixed duration campaign, which is best to promote seasonal sales and events.n=edit